OBD Vault — Customer Support

Help center, troubleshooting & technical inquiries

Contact Support

If you have questions about the OBD Vault mobile app, vehicle compatibility, adapter pairing, or ChatGPT integration, our team is here to help.

Customer & Technical Support:
Email: support@obd-vault.com
Privacy Office: privacy@obd-vault.com
Response Time: Typically within 24–48 hours

Publisher & Trader Information (DSA / EU Compliance):
Trader: Bahdan Hal · OBD Vault
Establishment: Osiedle Kaszubskie 21/58, 84-200 Wejherowo, Pomorskie, Poland
Direct Phone: +48 721667204
Direct Inquiries: bahdan.hal@hotmail.com

Frequently Asked Questions

Which adapters are supported? OBD-II adapters that answer ELM327 commands (ELM327 v1.5 / v2.1 compatible chipsets, STN-based OBDLink, vLinker, Veepeak, etc.), connected over Bluetooth Low Energy (BLE) or Wi-Fi on Android and iPhone, or over Bluetooth Classic on Android only. On iPhone, Wi-Fi recording pauses when you leave the app or lock the screen; BLE keeps recording in the background.

How does the AI integration work? When enabled with your explicit consent, OBD Vault provides diagnostics telemetry to AI clients via Model Context Protocol (MCP). Clients cannot change vehicle or diagnostic records; requesting an export creates a temporary download reference. Your raw VIN is masked in ordinary queries and may be included in an export.

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